Privacy Policy
Caliber Dental Care
Last Updated: November 2025
This Privacy Policy explains how Caliber Dental Care (“we,” “our,” or “us”) collects, uses, and protects your information when you communicate with us, including through SMS messages, our website, and other digital platforms. This policy complies with A2P (Application-to-Person) messaging regulations and applicable privacy laws.
1. Information We Collect
- Personal Information: Name, phone number, email address, and contact details.
- Health Information: Dental-related information when voluntarily provided.
- Technical Data: IP address, browser type, device identifiers, and usage data.
- Communication Data: SMS, calls, forms, and other digital interactions.
2. How We Use Your Information
- Provide dental care services.
- Respond to inquiries and appointment requests.
- Send appointment reminders and service updates.
- Share marketing communications (only with consent).
- Maintain accurate records.
- Comply with legal and regulatory requirements.
3. SMS Consent and Messaging (A2P Compliance)
By providing your phone number and opting in, you consent to receive:
- Appointment reminders
- Treatment updates
- Administrative notifications
- Occasional promotional messages
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance. We do not sell or share your phone number for marketing purposes.
4. How We Protect Your Information
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. HIPAA-related health information is handled according to required security standards.
5. Sharing Your Information
- Trusted service providers for SMS delivery and scheduling.
- Legal authorities when required by law.
We do not sell personal information.
6. Your Rights
- Access your personal information.
- Request corrections.
- Withdraw SMS or marketing consent.
- Request deletion of certain data.
7. Data Retention
Information is retained only as long as necessary for treatment, compliance, and operational needs.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for their privacy practices.
9. Children’s Privacy
We do not knowingly collect information from children under age 13 without parental consent.
10. Policy Updates
This Privacy Policy may be updated periodically. Continued use of our services indicates acceptance of the updated policy.
11. Contact Information
🏥 Caliber Dental Care
📍 432 W Shaw Ave, Fresno, CA 93704
✉️ drsingh@caliberdentalcare.com
📞 +1 559-513-2021
